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Distribution agent/ Client service representatives -APLOF

Mississauga, ON L5M2G6

Posted: 08/20/2020 Employment Type: Temporary Job Category: Supply Chain/Logistics Job Number: 761874 Pay Rate: 16 - 18 per HOUR

Job Description

Our client is a global logistics and freight forwarding company looking for 5 (Five) Logistics Distribution Agents to start by the end of August. These agents will be placed between their two Mississauga based facilities for Supply chain client management and customer service. Candidates are required to be flexible between 8am to 6: 30pm, client will provide a shift schedule based on candidate's experience as well as the Client/ Account they will be providing service to.

Facility 1: Errin Mills and Brittania road west
Facility 2: Cantay Rd and Mavis

This is a long-term, ongoing position with excellent potential of becoming a permanent full-time job.
Shifts: Associates can be given any of these shifts 8: 00 - 4: 30 or 9 to 5: 30 or 10: 00 to 6: 30.-, Monday to Friday
(Flexibility required to work between any shift 8am to 6: 30pm based on accounts management)
Rate: $16.00 to $18/hour
This is Do More - Learn More - Earn More opportunity!


Work Permit candidates will be considered depending on related & relevant experience.
Students are NOT ELIGIBLE for this position.

Job responsibilities: Logistics Distribution Agent- AM Shift - Temp to Hire
 Distribution agent / Client service agent would be responsible for working in an office environment and assisting with 3PL/ Logistics customer service, order management, tracking of inbound and outbound daily, weekly and monthly orders.
 To ensure orders are completed as per the client timelines and if any discrepancies find/inform/resolve it accordingly
 Closely work with warehouse team such as shipping receiving regarding order tracking, inventory management
 CSR will be coordinating with clients for inventory and shipment including Client satisfaction
 Working on different WMS (Warehouse management systems)
 Continuous requirement of orders monitoring and screen monitoring for order status
 Must be able to learn and perform time to time added duties(Go getter/ ownership/ sense of urgency/ Team player are the key traits)
 Apply analytical problem solving approach to meet the client requirements to ensure client satisfaction
 Experienced in Excel (pivot table/ charts/ v lookup/ etc.)
 Must have strong problem-solving skills
 Experienced in applying customer service skills
 Must have excellent verbal and written communication skills
 Ability to commit to Full-time hours and flexibility to work a shift between the hours of 8am to 6: 30pm
 Previous experience in customer facing roles is a strong asset
 Previous experience in Logistics, supply chain and warehouse accounts customer service is a strong asset
How to apply for: Distribution agent/ Client service representative
 Submit your resume and Apply to the post
 Qualified candidates will receive a call from the Armor People link team for initial screening
 Based on the screening, qualified candidates will be assigned to conduct various work-related tests and HR compliance documentation
 Computer proficiency will be tested on MS Excel including V-Lookup, H-lookup tools
 Candidates who meet the score criteria will be presented to our client for interview setup with our clients.
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